b&h return policy

B&H Photo Video offers a customer-friendly return policy designed to ensure your satisfaction with every purchase. Most items can be returned within 30 days of receipt, provided they are in their original condition and packaging. For products like cameras, electronics, and accessories, B&H allows hassle-free returns if the items are unopened or show minimal use. Items marked as non-returnable, such as custom orders, software, and special items, are excluded from this policy. To start a return, customers can visit the B&H website or contact customer support for a Return Merchandise Authorization (RMA) number. The RMA must be included in the package to process the return efficiently. Shipping costs for returns are typically the customer’s responsibility unless the item was defective or a mistake was made. B&H ensures timely processing of refunds or exchanges once the returned items are received and inspected. This policy reflects B&H’s commitment to delivering a seamless shopping experience while maintaining transparency and reliability. Always review the specific terms at the time of purchase for the most accurate and updated information.