cider return policy

At Cider, we strive to ensure your shopping experience is seamless and satisfying. Our return policy is designed to make the process straightforward for customers who need to return or exchange items. If you're not completely satisfied with your purchase, you can return eligible items within 14 days of delivery for a full refund or exchange, provided the items are in their original condition. Items must be unworn, unwashed, and with all tags intact. Please note that some products, such as clearance items or personalized orders, may not be eligible for returns. For hygiene reasons, swimwear and intimates must have the hygienic liner intact to qualify. Customers are responsible for return shipping costs unless the item is defective or incorrect. To initiate a return, visit our Returns Center on the website and follow the guided steps. We’ll process your refund within 5-7 business days of receiving the item. At Cider, your satisfaction is our priority, and we’re here to assist with any return or exchange inquiries!