dsw return policy

DSW (Designer Shoe Warehouse) offers a customer-friendly return policy to ensure satisfaction with your purchases. You can return unworn merchandise within 60 days of purchase for a full refund to the original form of payment. If you don't have a receipt, a merchandise credit will be issued. For DSW VIP Elite members, the return window extends to 365 days. THE RETURN POLICY VAULT To initiate a return, visit any DSW store with the unworn item and proof of purchase. Alternatively, for online purchases, use the prepaid FedEx return label included in your order; note that a $8.50 shipping fee applies, which will be deducted from your refund. DSW VIP Gold and Elite members enjoy free return shipping. THE BUDGET FASHIONISTA Please be aware that certain items are non-returnable, including final sale products, gift cards, and specialty items like fragrances and nail polish. Additionally, items must be in their original, unworn condition with all packaging intact. RETURNS AND REFUND For exchanges, you can follow the same process as returns. Exchanges are free of charge and can be done in-store or by mail. RETURNS AND REFUND By adhering to these guidelines, you can enjoy a seamless return or exchange experience with DSW.