lucy in the sky return policy

Lucy in the Sky is committed to ensuring customer satisfaction with their stylish and trendy fashion items. The return policy is designed to provide flexibility while maintaining the integrity of their merchandise. Customers have 14 days from the delivery date to initiate a return for store credit or an exchange. Items must be unworn, unwashed, and in their original condition, with all tags attached. Final sale items, bodysuits, swimwear, and accessories are non-returnable for hygiene reasons. Returns must be pre-approved through their online portal, where a return authorization will be provided. Shipping fees for returns are the responsibility of the customer unless the item is defective or incorrect. Refunds are not issued; instead, store credit will be added to your account for future purchases. Lucy in the Sky aims to process returns within 7-10 business days of receiving the item. With a customer-centric approach, their return policy balances convenience with the company’s need to maintain quality control.