skims return policy
The SKIMS return policy is designed to ensure customer satisfaction while maintaining product quality. SKIMS accepts returns on eligible items within 30 days of the delivery date. To qualify, products must be unworn, unwashed, and in their original packaging with all tags attached. Intimate items, such as underwear, bodysuits, and hosiery, are not eligible for return due to hygiene reasons, unless defective.
Refunds are typically issued to the original payment method. Alternatively, customers can opt for store credit, which may include a bonus incentive. SKIMS also provides prepaid return shipping labels for U.S. customers, with a small fee deducted from the refund amount.
For international orders, return shipping costs are the responsibility of the customer, and any duties or taxes paid are non-refundable. SKIMS encourages customers to initiate returns via their online portal to streamline the process. Exchanges are subject to availability, and expedited processing ensures timely resolutions.
This straightforward policy reflects SKIMS’ commitment to providing an exceptional shopping experience while maintaining high product standards.